Recent Why SERVPRO Posts

Mold Vs. Mildew: What's the Difference

10/23/2020 (Permalink)

Mold and Mildew Mold and Mildew growing on a pumpkin. SERVPRO of Lakewood Ken-Caryl can help eliminate mold in your home or office.

Mold Vs. Mildew: The difference

Home is where the heart is, and where the health should be too.  After a long day at the office, on errands, or out on vacation, coming home to our own clean, comforting, healthy environment can’t be beat.  The last thing we want to worry about is mold in the home negatively affecting our wellbeing.  This is especially true the more time we spend in our homes, working, social distancing, and the like.  Even if you are not a home body, we spend about 8 hours sleeping in our homes each night.  That amount of time adds up fast over the weeks, months, and years.  If there is mold in the home, you are exposing yourself to that mold every minute you are at home. It is important to identify if there is mold in your home, office, or anywhere you spend a significant amount of time.  So, that brings us to telling the difference between mold and mildew. 

Mildew is a relatively harmless substance that grows on plants and wet materials such as leather or wood.  It is white or light gray in color distinguishing it from its harmful relative mold.  Typically, mold is black, pink, green, blue, yellow, or essentially any color but that mildew white.  

Types of Common Household Molds

Now that you can tell what is mold and what is mildew, it's time to pick out the different molds that may be growing in the home. While there are more than 10,000 different types of molds, here are our top 5 to spot in your Lakewood Ken-Caryl home. 

Alternaria: This type of mold can be found both indoors and outdoors.  It's commonly in damp areas like sinks, showers, tubs, and in dark damp areas outside the home.  

Aureobasidium: This mold can be found around windows, in caulk, wooden furniture and surfaces, and painted or wallpapered walls.  

Chaetomium: This mold is very common to see in our line of work.  It shows up in drywall after a water loss has occurred.  

Penicillium: A mold found in insulation, furnishings, furniture that has been damaged by water, carpeting, and more.  It is particularly known for spreading quickly throughout the home.

Stachybotrys Chartarum or “Black Mold”: One of the most dangerous household molds due to its extreme toxicity. It can be found in crawl spaces, air ducts, and basements. It is known for its color (black) and its earthy, musty odor.

Removing Mildew

Removing mildew from your home does not require professional help.  It can easily be eliminated using a cleaning solution such as vinegar, and a scrubber.  However, mold should be handled by a restoration professional since it is a trickier substance to get rid of and the spores spread easily without proper care.  Containment methods are vital to put in place so that millions of airborne particles do not spread from the growing mold. 

Our 7 Step Process for removing Mold in your Foothills Home

Step 1: Emergency Contact (303) 279-8055

The mold cleanup and restoration process begins when you call our 24-hour team. Our specialist will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

Step 2: Inspection and Mold Damage Assessment

Our Technicians at SERVPRO of Lakewood Ken-Caryl will carefully inspect your property for signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. They use various technologies to detect mold and hidden water sources.  

Step 3: Mold Containment

They use various containment procedures to prevent the spread of mold. They may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

Step 4: Air Filtration

Their specialized filtration equipment allows their Professionals to capture microscopic mold spores out of the air. They utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

Step 5: Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and carpeting, may be necessary to remediate heavy mold growth.

Step 6: Cleaning Contents and Belongings

SERVPRO cleans your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They’re also trained to remove odors and deodorization using fogging equipment.

Step 7: Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Why Choose SERVPRO of Lakewood/ Ken-Caryl

            SERVPRO is an industry leader in fire restoration. We use advanced equipment and techniques to remediate the damage quickly and efficiently. We are a locally owned and operated family business, so customer care is our number one goal.  We live where we serve!  Heck, we might even be your neighbor. 

            We provide extensive training to our employees and are highly specialized in fire damage restoration putting great emphasis on monitoring and documenting the entire process until completion.

            We are a preferred vendor to many national and local insurance companies making the claims process easy and painless for the homeowner.

            Please give us a call for any of your home restoration needs! (303) 973-4664

Or visit our website at

Cleaning and Covid-19 Why SERVPRO Lakewood/Ken-Caryl

7/29/2020 (Permalink)

Picture of a surgical mask SERVPRO of Lakewood/Ken-Caryl is doing our best to clean up after Covid-19 and help prevent the spread of the virus.

Cleaning in a Time of Covid

   In the United States, we have been dealing with Covid-19 since the spring.  The spread of the virus and its affects look like they are going to leak into the fall and possibly even into next year.  What once turned our lives upside down has now become the new normal.  We all wear masks when out in public.  We stay home more.  There are no large gatherings of any type.  However, businesses have re-opened and people are trying to go out and about which means there is still risk of infection.  

            This outbreak is ever evolving and a continual process.  We as individuals try to do our part, and all of us here at SERVPRO of Golden/Wheat Ridge/Evergreen are doing our part to stop the spread as well.  As a cleaning and restoration team, we are trained to the highest standards of cleaning, sanitizing, and disinfecting.  We have specialized equipment, industrial strength products, and strict protocol.  As the situation has increased in severity, we have gone out to clean and sanitize schools, homes, and businesses.

           The following blog explains what SERVPRO of Lakewood/ Ken-Caryl is doing to stop the spread of this virus and how you can utilize our services to keep you and your families healthy during this outbreak.  It talks about our safety measures, our 3 levels of cleaning, and some high touch surfaces to consider when cleaning and disinfecting.

A Quick Note About Covid-19

            According to the U.S. Centers for Disease Control (CDC), coronaviruses are a large family of viruses that cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS-CoV) and Severe Acute Respiratory Syndrome (SARS-CoV). A novel coronavirus (nCoV) is a new strain that has not been previously identified in humans. CDC is responding to an outbreak of respiratory disease caused by a novel (new) coronavirus that was first detected in Wuhan City, Hubei Province, China and which has now (as of this publication) been detected in 60 locations internationally, including cases in the United States. The virus has been named “SARS-CoV-2” and the disease it causes has been named “coronavirus disease 2019” (abbreviated “COVID-19”). The CDC has setup a Coronavirus Disease 2019 (COVID-19) Situation Summary page to provide updated information as it becomes available, in addition to updated guidance.

PPE: Personal Protective Equipment

            When SERVPRO arrives on the scene, the technicians will be decked out in personal protective equipment, or PPEs.  This will include ventilators, full-body suits, eye protection, and gloves.  They will look like ghostbusters, but you can call them Covid-19 busters.  The PPEs are worn to protect our employees from potential hazards during the job.  Likewise, they prevent any transfer of germs from the tech to the facility.  Proper disposal of the protective gear is also done with a sharp protocol. 

The 3 levels of clean: Cleaning, Sanitizing, and Disinfecting

            After we arrive fully wrapped up in protective gear, we start cleaning, sanitizing, and disinfecting.  When people think of a cleaning team, they don’t realize there are varying levels of “clean”.

  1. Cleaning: Cleaning is defined by physically removing visible dirt, viruses, fungi, and bacteria. General surface cleaning is accomplished with water, detergent, and physical scrubbing of the surface itself.  The guiding principle is to remove microbes from the surface rather than killing them. Thoroughly cleaning a surface can drastically reduce the need to disinfect because without the nutrients and moisture needed to survive and multiply, most microbes cannot live on a clean and dry surface for very long.  This level of cleaning would take place in a normal spring clean around the house without the worry of serious virus infection.
  1. Sanitizing: Reduces but does not necessarily eliminate all bacteria on a treated surface. Think of the phrase “kills 99.9% of germs”. Sanitizers do not actually have claims for viruses or fungi.  To be a registered sanitizer, the test results for the product must reduce each type of bacteria by at least the 99.9% on non-food-contact surfaces.  Examples of these would be carpet sanitizers, air sanitizers, laundry additives, and in-tank toilet bowl sanitizers.
  1. Disinfecting: Works by using chemicals to kill germs on surfaces.This does not necessarily clean dirty surfaces or remove germs. Disinfecting destroys or irreversibly inactivates infectious or other undesirable microbes, but does not necessarily kill the spores of bacteria and fungi.

            During cleaning of facilities at this time, all three levels of cleaning with be diligently implemented by our technicians.

What Surfaces to consider Cleaning and Disinfecting

            At SERVPRO of Lakewood/ Ken-Caryl, we have a list of areas and items to clean in a facility that are considered high touch. Whether the facility is a house, a restaurant, classroom, office, etc. here is a good reference list when doing your own cleaning and disinfecting.  The list may seem extensive, but it is all of the areas and items we would hit when servicing an area at minimum. 

Kitchen/Food Areas

  • tables and chairs
  • cabinets and pulls
  • doorknobs
  • floors-hard surfaces/wood
  • mats
  • food contact surfaces
  • light switches
  • paper towel/napkin dispensers
  • push doors
  • salt and pepper shakers
  • sink hardware
  • soap dispensers
  • tabletops
  • bathroom stalls
  • countertops


cabinets/vanities and pulls

  • doorknobs
  • floors-hard surfaces/wood
  • handrails
  • light switches
  • paper towel/napkin dispenser
  • sink hardware
  • sinks
  • soap dispensers
  • toilets
  • diaper changing station


  • book covers and binders
  • chairs
  • computer equipment
  • countertops
  • doorknobs
  • floors- hard surfaces/wood
  • small hard surface items
  • light switches
  • mats
  • carpet
  • paper towel/napkin dispensers
  • sink hardware
  • sinks
  • soap dispensers tabletops/desktop


  • chairs
  • telephones
  • computer equipment
  • countertops
  • doorknobs
  • floors- hard surfaces/wood
  • light switches
  • shared office equipment
  • tabletops/desktops
  • water fountains
  • carpet
  • rugs

Our Promise

            Our entire staff has been briefed on the new protocol when handling potential Covid-19 affected areas.  They are highly trained and professional.  Not only are we a cleaning business, but we are your friends and neighbors as well.  We too want to do all we can to stop the spread of this virus and be a bit of hope in this scary time.  We are still open 24/7 for the pubic.  Please call us with any questions you may have or to inquire on our services.  Stay healthy, stay positive, and know we are doing our best to aid the pandemic. 

            Please give us a call for any of your home restoration needs! (303) 973-4664

Or visit our website at  


11/14/2019 (Permalink)

Fire, water, and mold restoration Flood damage, smoke damage from a fire, and mold mitigation is no match for our team here in the Lakewood/ Ken-Caryl area.

Why SERVPRO for your Restoration Needs

            Fire damage, water loss, mold, oh my! These things, like the Tin Mans lions, tigers, and bears, are lurking around, waiting to attack your home or business.  The unfortunate statistics state that one in 50 insured homes will experience water damage each year, a structure fire happens every 63 seconds, a house will catch flames every 88 seconds, and 4.6 million cases of lung and breathing related illnesses happen from mold exposure in the home.  Thus, it is likely that you or someone you know will suffer from one of these this coming year.

            However, you do not have to be like the Tin Man in the way of anxiety because SERVPRO of Lakewood/ Ken-Caryl has your back! It can be scary falling victim to any of the above scenarios, especially if it is your first time encountering them.  Our team has seen it all, and the biggest loss is no match for our expertise, professionalism, equipment, and care.  We personally have taken on the small jobs such as a little mold clean up in a shower, carpet cleaning, smoke damage to a small room, and more. We have also taken on the large jobs such as entire home fires, a burst pipe to an entire office building in downtown Arvada, and remediating the water damage to the entire Colorado Mills Mall after the hail damage a few years back.  These are just a few examples.

            In the following blog, we will highlight the three main restoration services we preform that are fire, flood, and mold damage. We will talk on the three types of cleanings we do for fire and smoke damage, our process when handling a water loss, and our 4 methods of cleaning up a mold job.   


            Damage Restoration

  • Structural Cleaning
    • The first step in the remediation of a fire is structural cleaning.After fire and smoke has made its mark on your home, ceilings, walls, flooring, and woodwork will need a thorough cleaning.  After the pretest, our SERVPRO team of Lakewood/ Ken-Caryl will use the appropriate cleaning chemicals for the type of smoke and specific surface it is on.  Often times, our specifically designed chemicals can completely remove the damaging smoke from the structure so that repainting or refinishing is not necessary, saving you money.  If we cannot clean the surface completely, we will restore it to a “prepare for paint” condition.  This process deodorizes and ensures that the new coat of paint will adhere properly.
  • Content Cleaning
    • Area rugs, furniture, draperies, upholstery, and all restorable personal items in the affected areas will be professionally cleaned and deodorized. Some items can be cleaned onsite, but many are packed up and cleaned in-house. The type of cleaning will be determined upon a pretest and an inventory list of all items will be made so our franchise and the home owner can keep track of them. 
  • Deodorizing
    • After the structures and contents of the home have been cleaned, the home itself will also be deodorized.We do not merely mask the smells, we seek the source and eliminate it.  SERVPRO teaches IICRC technical classes in the proper removal of odors, and our specialized equipment cannot be beat.


            When your Lakewood home has water damage from flooding or leaks, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of Lakewood/ Ken-Caryl uses advanced water damage inspection and extraction equipment to help them find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.While every water damage situation is unique, the general process stays the same.  SERVPRO follows 6 basic steps when handling your water damage.  Below are the 6 steps taken from call to complete restoration.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

            In the event of a basement flood, it is essential that you call professional help as quickly as possible.  SERVPRO of Golden/ Wheat Ridge/ Evergreen is available 24/7 365 days a year.  After the initial call, we are required to arrive at your residence within 4 hours by franchise standards.  However, our team averages less than an hour for arrival time.  Our response time reduces damage, limits further damage, reduces cost, and eases headache and responsibility from the homeowner.  


            Our team at SERVPRO of Lakewood/ Ken-Caryl has the skills, training, experience, and specialized equipment needed for mold mitigation and remediation. Our techniques are approved by the IICRC (Institute of Inspection, Cleaning and Restoration Certification).        

                        Direct Spraying:

                                    We use hand pumps or power sprayers to apply specialized chemicals and disinfectants to the affected areas in your Lakewood/ Ken-Caryl, or surrounding homes. This method will wet the area, so we are sure to only use this method on surfaces that cannot be discolored.

                        Wet Fogging:

                                    ULV (ultra low volume) foggers are used to disperse disinfectants and deodorizers to the area.  These foggers create tiny particles that can penetrate into just about anything.  However, this creates additional moisture, so the technicians at your home, office, or she-shed, will remove all furniture and other items that could be damaged by this method. If there are some items that cannot be removed, drapes will be placed over them for protection.

                        Dry Fogging:

                                    This technique, also called thermal fogging, is used when there is mold, but little to no water damage.  This uses solvent based cleaners and deodorants that are heated and pushed through a vaporizer. This process changes the particles into so they are small enough to penetrate almost any surface.  Since there is no moisture added, this is the preferred method we use whenever it is possible. 

                        Ventilation and Air Scrubbing:

                                    As the different methods of cleaning are underway, the rooms and other affected areas must be ventilated.  Our team has high velocity exhaust fans, called box fans, that blow out mold particles.  This is done so that the mold particles that release in the cleaning process are captured and removed. This reduces the amount of time the area needs to be vacant and allows occupants into their homes quicker.

Other Services

            The above are the three main restoration services we offer to our local Colorado friends and neighbors.  However, we have a long list of services we offer every day that include:

  • Residential Cleaning
  • Air Ducts and HVAC
  • Biohazard
  • Carpet and Upholstery Cleaning
  • Ceiling, Floors and Wall Cleaning
  • Drapes and Blind Cleaning
  • Odor Removal
  • Sewage and Toilet Overflow
  • Trauma and Crime Scene
  • Vandalism and Graffiti
  • Storm and Emergency Cleanup

Why Choose SERVPRO of Lakewood/ Ken-Caryl

            SERVPRO of Lakewood/ Ken-Caryl is a locally owned business. We serve Genesee, Lakeside, Applewood, Lakewood, Conifer, Bailey and Kittredge as well as Evergreen, Wheat Ridge and Golden. We have traveled to Winter Park, Breckenridge, Jefferson and the greater Denver/Boulder metro area. We live where we serve.  Heck! We might even be your neighbor.  That is why we take personal pride in offering you professional, quality, reliable and trustworthy service when it comes to water, mold or fire damage to your home or commercial space. We are local and dedicated to being faster to any size disaster. Our phones are personally answered 24/7 and our technicians are on call 24 hours a day. when disaster strikes there is no need to wait till morning for help to arrive. Whether you are experiencing a flood due to a burst pipe, a kitchen fire, have found mold or need emergency services in the metro or mountain areas, don’t wait! Call SERVPRO of Golden/Wheat Ridge/Evergreen today.

            Please give us a call for any of your home restoration needs! (303) 973-4664

Or visit our website at